Street Light Repair – Pembrokeshire County Council
Street Lighting – Repair
The street lighting maintenance team is based at Thornton Depot. We cover all street lighting units within the County, including lit traffic bollards, traffic signs, traffic lights(not temporary associated with road works) and pedestrian crossings.
The team has 2 hoists working 7 days a week carrying out routine repairs and offering emergency response.
We have a night patrol that navigates designated major routes which includes towns and large villages. It records any outages over a 2 week period. To assist our Authority to repair any street lights not on these designated routes, we would request that they are reported to our contact centre.
Every street light unit has its own identification number. This consists of black numerals on a white background 3 or 4 numbers horizontal and 3 or 4 numbers vertical.
| e.g. This reads 0803-6410 | 0 | 8 0 | 3 | |
| 6 | ||||
| 4 | ||||
| 1 | ||||
| 0 |
Using this I.D number we can locate exactly where the street light is, and look at the complete history of the faulty unit, i.e. how many times it has been faulty, what repairs has been carried out, when a new lamp was installed etc.
The majority of calls received will be for street lights, however, all signs and bollards have the same type of I.D number.
Where the caller has no I.D number, either it has been removed or faded over time, we will need as much information as possible to locate the defective street lighting unit.
To help us locate defective units, information that would help us is; address of nearest house to the defective unit; post code; telephone number of caller; if on a corner of a street we will need to the know the 2 streets etc.
All reports are prioritised as follows:
- Priority 1’s are classed as a section out (whole street), any traffic lights or pelican crossings, unstable street lighting columns, or any street lighting column that has been knocked down.
- Priority 3’s are classed as streetlights that are individually out.
Priority 1’s are dealt with on the same day.
Priority 3’s are given a target date of 7 working days.
Contact details for Pembrokeshire County Council:
